SHIPPING

How long does it take to get my jewelry?

For in-stock items, they will be processed and dispatched within a week.

All orders are shipped from Hong Kong. Domestic orders will be delivered by SF Express. For International Orders, please WhatsApp us at +852 55400709 to see if delivery is possible to your location.

Estimated Shipping Time

Hong Kong: 2-3 business days

Pick-up from our showroom in Sheung Wan can be ready on the same day but may take up to 3 business days, we will confirm the availability date once your order has been received.

For custom order, since it is crafted especially for you, please allow 3-4 weeks depending on complexity. 

Please be aware that there may be occasional delays during peak seasons, including holidays. 

 

International Delivery

Shipping Method:

All international orders are shipped via DHL. 

 

Shipping Fees:

Please note that shipping fees indicated at checkout do not include duties, and taxes. The amount of duties, and taxes may vary depending on the destination country. These charges are the responsibility of the recipient and will be assessed by the customs office in the respective country.

 

Delivery Timeframe:

Please be aware that there may be occasional delays during peak seasons, including holidays. 

 

Returns and Exchanges:

Please note that international orders are not eligible for returns or exchanges. We encourage you to thoroughly review the product details and specifications before placing your order.

 

Shipping Availability:

We ship to most countries around the world. However, if you encounter any issues completing the checkout process in your country, please reach out to us at info@siajewelry.co. Our customer support team will assist you in finding a solution.

 

Additional Information:

For additional information regarding customs regulations, duties, and taxes specific to your country, we recommend contacting your local customs office. They will be able to provide you with the most accurate and up-to-date information.